Show. Instead of having to browse through the program to pick which folders and files you want to back up, you just locate them on your computer like you'd do normally. Backup functions now come standard with iPhones and Android phones, but some other online-backup services still offer third-party phone backups. The initial backup, if you are going by Carbonite's recommendations, is simple and doesn't require a lot of thought from the user. Unlike some other backup services, however, Carbonite does not offer a 100% free cloud backup plan. Protect critical business data. This dropped to approximately 2 percent following the initial backup. Something else I appreciated with Carbonite is just how simple restoring your data is to do. The Carbonite mobile apps, which were really just file browsers for the backed-up computer files, were discontinued in December 2019. Carbonite Safe Basic $72.00. How to save more at Carbonite? Like the two smaller plans, Carbonite's Safe Prime gives you unlimited storage for your data. For Carbonite Safe Backup, there are three tiers: Basic, Plus and Prime. We then restored a 1.12GB subset of these files from each service to the laptop. Please refresh the page and try again. We used the GlassWire application to monitor upload and download speeds, and the built-in Windows Resource Monitor to track CPU usage. Carbonite's Safe Plus gives you an unlimited amount of storage just like their Basic plan but adds support for backing up external hard drives, backing up videos by default, and the ability to locally back up a complete system image of your computer. Now I can't even get it to reinstall. The app offered a clean interface of stored files that you could view as a list or grid. Carbonite also owns Mozy, which was its own online backup service before its 2018 acquisition. Choose the right plan for your business. I know that choosing the right cloud backup service can be tough—they either all seem the same or they all seem different, depending on your perspective. There's simply no reason to opt for Carbonite while cheaper, more user-friendly competitors like Backblaze and IDrive are on the market. Carbonite also sells a number of business-class cloud backup plans. What you experience will depend a lot on whatever bandwidth is available to you over this time period. Carbonite no doubt put these file restrictions in place to protect against abuse of the unlimited storage on hand, but frankly, they make for a hostile user experience. Carbonite's Safe Plus gives you an unlimited amount of storage just like their Basic plan but adds support for backing up external hard drives, backing up videos by default, and the ability to locally back up a complete system image of your computer. In Carbonite's case, the reason all file types aren't backed up automatically is to avoid causing issues if you were to restore all your files to a new computer. You need to make this decision at the outset of the process, as it precludes using the aforementioned Courier Recovery service. Search By Category. Search By Publisher. Carbonite's download speed is not bad, but it was in fifth place among the six services we tried. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Users on a Safe Basic plan have to individually click on a video file to back it up, and regardless of which tier you purchase, you must specifically select any file over 4GB for backup as well. I have had to uninstall and reinstall countless times. You could also easily share any file by tapping the share icon in the lower-left corner of the app, which brought up the standard share menu. 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